After-Sales Enquiry

AFTER SALES AND WARRANTY ENQUIRY FORM

Please complete the form below to submit a after sales or warranty enquiry. Please supply any photographs to help describe your enquiry or warranty submission. Please also supply your trike's frame number, this can be located on the underside of the trike as shown in the photo.

We will deal with your enquiry as soon as possible. If you have not received a reply from either ICE or your selected dealer you purchased your trike from within 5 days, please reply to your confirmation email. Thank you..

Customer Name *

Address *

Postcode / Zip Code *

Country *

Email *

Telephone Number *

Frame Number *

Your frame number is located on the underside of the main trike frame cross section and starts with a "Y", as shown below. (Ignore any number that begins with "P" which you find on the bottom bracket, this is present on some ICE trikes but is not recorded).

ICE Cruciform blue IMG 4392

Did you purchase your trike new or used *

If new, which dealer did you purchase the trike from

Purchase Date *

Newsletter Signup *

Yes

No

Enquiry Type *

Other comments

File Upload *

Drag and drop files here or Browse

You can add images to help show any questions or issues you have.

It is usually helpful to have an picture showing the whole trike taken from the drive side.

4D8A4437 Adventure 2018

Photos similar to below are required showing the general area and other close up details.

4D8A4445 adventure 2018 detail

after sales closeup

4D8A4445 adventure 2018 detail